Terms of Service

Effective Date: [2025]

Welcome to Smart Vision. By purchasing our products, you agree to the following terms and conditions:

1. Orders & Payments

• All orders must be paid in full before shipment, except where payment-on-delivery is available for specific regions.

• Once an order is placed, it cannot be cancelled after it has been processed for shipment.

2. Delivery

• Delivery typically takes 5–14 working days, depending on your location.

• In the event of delays, a support agent will contact you to provide an updated delivery estimate.

• Delivery times may be affected by unforeseen circumstances such as customs delays, courier issues, or public holidays.

3. Warranty & Returns

• We offer a 30-day product warranty starting from the date of delivery.

• This warranty covers only functional defects and performance-related issues that occur under normal usage conditions.

• Physical damage (including scratches, cracks, dents, water damage, or breakage caused by mishandling) is not covered.

• If the product develops a functional defect within the warranty period, it will be replaced at no extra product cost.

• Customers must cover all shipping and delivery costs for warranty claims.

• Due to the high cost of logistics, we do not accept returns or refunds except for defective products under the warranty terms above.

4. Product Use

• Smart Vision glasses should be used according to the provided manual.

• We are not liable for damage caused by misuse, unauthorized repairs, or accidents.

5. Limitation of Liability

• We are not responsible for indirect, incidental, or consequential damages arising from the use or inability to use our products.